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CalChip Connect
Submit a request
Submit a request
Please select the proper form so we can quickly resolve your issue - note special forms for RAK, Finestra, and FreedomFi
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Crypto Store Question/Request
Failed Delivery Form - (signature, wrong address..)
Failed Payment or Transaction Support Form - Re-issuing Payment
All Finestra (Mimiq) product support requests
FreedomFi product support request
FreedomFi Waitlist Refund and Cancellation ($99 only)
LoRaWAN Sensor or EUI Key Issue form
Order update form - address, shipping, payment options
General product support request - please review mfg support links before submitting
RMA & Refund request for all products - except RAK miners
Select the specific support form for your issues (general question)
FinestraMiner RMA Request
RAK Miner Product Support Request
Unfulfilled RAK Miner Orders (AU and Asia ONLY)
FinestraMiner Replacement Power Cable Question or Request
Return Merchandise Authorization Request (Helium Related)
Alternative Miner Swap Inquiry
10% Miner Discount Sale Inquiry
FinestraMiner RMA Request
FreedomFi 5G Inquiry
iHub Swap Inquiry
Enterprise 5G Inquiry
Amazon Order Inquiry
Pollen Mobile Inquiry
